How to Communicate Bad News to Clients
Jennifer Riggin Jennifer Riggin

How to Communicate Bad News to Clients

How do you deliver bad news to a client without damaging the relationship? In this episode, we break down how to communicate delays, budget issues, and mistakes without losing trust, especially in the construction world, where things don’t always go as planned. Bad news is inevitable. Losing trust doesn’t have to be. We talk through real-world scenarios, practical language you can use, and strategies to stay honest, calm, and solution-focused when things go sideways.

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If We Were Starting Over Today, Here's What We'd Do Differently
Jennifer Riggin Jennifer Riggin

If We Were Starting Over Today, Here's What We'd Do Differently

If we were starting over today, here’s exactly what we’d change.

We’re talking about the missteps, the learning curves, and the decisions we’d make differently if we could rewind the clock. This episode is packed with real talk and lessons learned so you can skip some of the mistakes we made.

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How to Avoid the Nightmare Client
Jennifer Riggin Jennifer Riggin

How to Avoid the Nightmare Client

Nate and Nir break down the red flags we’ve learned the hard way and how you can spot a nightmare client before they derail your project. Whether you’re a designer, contractor, architect, or builder, these are the signs you should never ignore.

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